Privacy Policy

Effective Date: 11/11/2024

At O’Bryan Auto Repair, accessible at [ObryanAutoRepair.com], your privacy is one of our main priorities. This Privacy Policy document explains how we collect, use, and protect information in connection with TCR (Transactional Communication and Records) Communication services, in compliance with applicable privacy laws. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect various types of information through TCR Communication, including:

• Personal Information: Your name, contact details, vehicle information, and any other information you provide to facilitate repairs, servicing, or other automotive needs.
• Service Information: Details about your service requests, appointments, repair history, and any communications related to those services.
• Communication Data: Information exchanged via TCR Communication tools, such as phone calls, SMS, emails, or any other transactional messaging service. This may include details about your inquiries, responses, and related service updates.

2. How We Use Your Information

We use the collected information to:

• Facilitate and manage your service requests, appointments, and other automotive services.
• Provide timely updates, including appointment reminders, service progress updates, and notifications about repairs.
• Improve our services, ensuring a high level of quality and customer satisfaction.
• Comply with legal requirements and protect our legal rights.

3. Sharing and Disclosure of Information

We value your privacy and only share information as necessary, including:

• With our trusted partners or service providers who help facilitate your services (such as payment processors, customer management platforms, and repair service providers).
• When legally required, such as in response to a subpoena, or to comply with other legal processes.
• In connection with any potential business transfer, sale, merger, or acquisition involving Obryan Auto Repair.

4. Security of Your Information

We take reasonable measures to secure your personal information and prevent unauthorized access, including:

• Encrypting sensitive data and using secure communication channels for TCR Communication.
• Restricting access to your information to only those who need it for providing you with services.
• Regularly updating our security practices to stay aligned with industry standards.

5. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, such as:

• Access and Correction: You can request access to or correction of your personal information.
• Data Deletion: You may request the deletion of your data when it’s no longer necessary for the purpose it was collected.
• Communication Preferences: You can update your preferences to control the ways we communicate with you.

To exercise these rights, please contact us at info@obryanautorepair.com or by phone at 620-670-8051.

6. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with a new effective date.

7. Contact Us

For questions or concerns regarding this Privacy Policy or our TCR Communication practices, please contact us:

OBryan Auto Repair
2501 N Broadway
Pittsburg, KS 66762
Phone: 620-670-8051
Email: info@obryanautorepair.com